739 results matched your search criteria
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Troubleshooting Callback
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
Notification Response
Forum topic
OneSpan Sign
When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan?
Triggering e-mail upon change of status of a custom object
Forum topic
OneSpan Sign
Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com/content/e_classic_application_user_s_guide/signers/receiving_es
Document properties in template not available
Forum topic
OneSpan Sign
Hi forum   I'm editing and old template in OSS Web.
Spring Rest Template - 400 Bad Request
Forum topic
OneSpan Sign
Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array is base64 encoded or not.
One sign template - field tab orders
Forum topic
OneSpan Sign
Is there a way to explicitly set tab orders of fields? I want to set the order in which fields get focus when signer hits 'TAB' key on keyboard to navigate between fields.
Retrieve a list of all layout api
Forum topic
OneSpan Sign
Good day! Requirement: Need to retrieve the name of all available layout  Steps taken: we are using the GET/api/layout and providing the type as TEMPLATE 
Unable to set Field Name
Forum topic
OneSpan Sign
I created a template and added a bunch of fields. When I created them I did not set field names. Now when I go back and try to add a field name, when I click on the field name input and type, nothing happens. 
Use case questions
Forum topic
OneSpan Sign
Hello, I have a client who is wanting to confirm whether the below is supported: 1. When using the standard eSignLive buttons from a standard Salesforce object such as Contacts, I would like the attachment of the record to automatically appear as an attachment of the package to be sent.