1622 results matched your search criteria
Forum topic
OneSpan Sign
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment.
I have used this tool several times but this is a new laptop.
Thanks for the help.
Forum topic
OneSpan Sign
Hi,
I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet.
The error message is
{ messageKey: 'error.internal.default',
technical:
Forum topic
OneSpan Sign
Hi,I got "error.validation.vulnerableInput" when update signer with signer's first name as "<cindy>", and it seems this is new error after v11.56, would you please confirm? and what's this error message for? and in which scenario this error will throw? thanks,
Forum topic
OneSpan Sign
Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the package is sent?
Thanks in advance,
Darin
Forum topic
OneSpan Sign
In our code, we are using the change signer feature.
.CanChangeSigner()
Once a new signer is assigned, the eSL server generates random signer ID.
How can we get the signerID using .net to get the signing status of this signer.
Please note that we can't use callbacks in our environment
Forum topic
OneSpan Sign
I have another question out about installing the Salesforce connector:
https://developer.esignlive.com/forums/topic/installing-salesforce-connector/
Once I get an answer there and get everything installed, is there a guide/resource for creating a new package?
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/
to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file.
But get error message
Silanis.ESL.SDK.EslServerException: Could not send the package.
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Forum topic
OneSpan Sign
I have code that follows which I have used to setup delegation for various users. All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work. We have a main account where users are created, they are assigned rights in a s
Forum topic
OneSpan Sign
Hi Silanis team- me again :)
We just updated to the .NET SDK to version 11.0.0.
Since then we are getting the following error:
Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.