562 results matched your search criteria
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Possibility of Unknown Signer
Forum topic
OneSpan Sign
Hello, I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company: A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign as well as the driver.
Modifying a Date field linked to a Signer
Forum topic
OneSpan Sign
Guys, Is there a way to modify the printed date that is captured when a signer signs a document?
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
One Signer 2 documents
Forum topic
OneSpan Sign
Hi, Is there a way to build a package such that one signer would sign 2 documents. Here is an algorithm that I am looking at: 1. Use PAckageBuilder to build a package named 'OriginalPackage' 2. Add 'signer1' and 'signer2' to OriginalPackage 3. Add 'document1' and 'document2' to OriginalPackage 4.
"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hi Team, We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
How do I set the FromFile option on a capture field
Forum topic
OneSpan Sign
What parameter can I use on a capture tag, to set the fromfile value to true. I cannot find it anywhere. This is what I've tried, but it is not a valid parameter:
User Session ID in Signer_Complete event notification
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.  It sends: