OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

565 results matched your search criteria
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hi Team, We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message   
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
Error authenticating to OneSpan: 404 - Not Found
Forum topic
OneSpan Sign
I am working through the OneSpan Sign APEX SDK and running the getSessionId() is giving me this result:
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?
Can not generate the URL
Forum topic
OneSpan Sign
Hello, I am getting this error while generating the signing URL: Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Modifying a Date field linked to a Signer
Forum topic
OneSpan Sign
Guys, Is there a way to modify the printed date that is captured when a signer signs a document?