OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Optout/Decline behavior different from classic UI and mobile
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OneSpan Sign
Hi, I have a question regarding Optout/Decline, we tested for current behavior in v11.25 as  
Issue with fetching report via API/SDK
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OneSpan Sign
I have a client who is calling the ReportService method of the SDK However, for a specific date, he is getting the below error: Code snippet as below: Console.WriteLine("Calling for Completed "); //between 14/3/2016 - 15/3/2016 report = eslClient.ReportService.DownloadCompletion
Is it possible to change status from OPTED_OUT to DRAFT?
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OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Get Signing Status
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OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
Adding document to package gives error
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OneSpan Sign
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.
Errors uploading large PDF's from stream
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OneSpan Sign
We keep the byte info of a PDF in our database (BLOB).
Out of bounds error when creating a document package
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OneSpan Sign
Hello, We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK are below.
delegated signing with fromfile=true
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OneSpan Sign
Below are the step we use for hand drawn signature capture using api
Facing Some Issues with Core i5 Laptop and OneSpan Product. Any Advice?
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OneSpan Sign
Hello everyone,I’m currently experiencing some issues with my core i5 laptop while using OneSpan, and I’m looking for any advice or recommendations.Details:
REST Python Example - unauthorised error
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OneSpan Sign
Hello https://developer.esignlive.com/code-share/esignlive-rest-client-using-python/ looking at the python code, i'm trying to run one of the example application use cases. i'm simply grabbed my API key, and updated the sandbox API url parameters.