OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Hi Team,
When we download signed documents from onespansign using REST API, after opening it, we can see validation warning as "At least one signature has problem" (Please refer highlighted section from the attachment).
Forum topic
OneSpan Sign
Trying to save signed docs on our server. Looping through the doc collection, Content is null with code bellow:
//retrieve signed package from one span
var pkg = oss.GetPackage(req.PackageId);
Forum topic
OneSpan Sign
Hello,
Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?
Thanks!
Forum topic
OneSpan Sign
Hello,
I need help with an error message relatef to hornetq that we detected in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close. Is there a faster way to get this positioning right?
Forum topic
OneSpan Sign
Hi,
I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
I have looked through the eSignLive documentation but without success. When creating a package, is it possible to restrict signers to be able to view certain pages of the document ?
Forum topic
OneSpan Sign
Hello,
I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?