606 results matched your search criteria
Designer Customization
Forum topic
OneSpan Sign
Hello, 
Question on multiple accounts
Forum topic
OneSpan Sign
I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  
add a field onto an existing package id
Forum topic
OneSpan Sign
Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add a field to a Onespan Package?
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
PDF syntax
Forum topic
OneSpan Sign
I read that now OneSpan can automatically identify the form fields if a pdf file with forms is uploaded. Is there a standard syntax we can use to name the form fields so that they are automatically recognized?
Customizing the Scroll bar in esign
Forum topic
OneSpan Sign
As per current implementation, the onespan system doesn't support dynamic resizing based on the content. This results jn additional scroll bar in the browser Can you please fix this as an enhancement request?
Query the current signing order
Forum topic
OneSpan Sign
Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer.  Thanks! JP
Set User Roles in Subaccount
Forum topic
OneSpan Sign
We have been able to use the Bulk Invite Sender Tool to bulk provision users.  Is there a way once someone is created in OneSpan that I can programmatically assign their role within a subaccount.
Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?