376 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Forum topic
OneSpan Sign
Hi,
I been trying to get status' for my packages, but i am hitting a wall.
I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender:
/api/packages/:packageId
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past. The indication was that the delegation was successful BUT it didn't work. Looking in the UI I figured out that the users had used delegation before and it has expired. when I reassigned
Forum topic
OneSpan Sign
Hi Team,
I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.
Is there any way to exclude "account owner" from the signers' list?
Forum topic
OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
Forum topic
OneSpan Sign
Hello Michael,
During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute:
PackageId packageId = eslClient.createPackage(documentPackage);
Can you please let us know how much time this should ideally take?
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out:
1. suppress the Download links.
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Forum topic
OneSpan Sign
Hi,
Where can I find documentation about Roles and Signers, and how they are intended to be used?
I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples.
for instan