577 results matched your search criteria
extract acrobat tag vs extract text tag
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OneSpan Sign
Hi
Signers Status Issue
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OneSpan Sign
Hi Team, I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline" Basically i should get the one signer Decline And another "SIGNING_PENDING" API URL : https://sandbox.e-signliv
what's this error message for "error.eslx.inputValidation.documentExtractFieldTy
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OneSpan Sign
Hi, when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType", please be advised what it's for and what's the root cause for this error message. thanks, Cindy
EslClient createPackage not working on MAC
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OneSpan Sign
PackageId packageId = client.createPackage(superDuperPackage3); This works on Windows but when I run it on a MAC I get an EslException with a getLocalizedMessage() of "Could not create a new package" I am running it on macOS High Sierra (version 10.13.1)
Finding the .pdf file of the default.consent.document
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OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
Bulk API using Apex SDK
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OneSpan Sign
I want to understand the bulk API return value. {{baseUrl}}/api/packages/:templateId/bulk_send How can we use the returned value to retrieve all the transactions created by above API call? 
Removing a Signer after they Decline/Opt-Out
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OneSpan Sign
Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary.
in person signing
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OneSpan Sign
Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?   thanks, Cindy
When a signer SMS cellphone can be update
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OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
CreatePackage with 1 signer and 2 signing Groups
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OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.