1447 results matched your search criteria
Error: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files. Is there a way around this? Perhaps as a different file format?
Bad Request 400 eslClient.CreatePackage() after upgrade from 10.3 to 10.13
Forum topic
OneSpan Sign
Hello, I recently updated the api version for Silanis.ESL.dll from 10.3 to 10.13, after doing so the code that I'm using to dynamically build the packages for getting signed no longer works.
The document failed to upload and may be locked. Please check the document and try again.
Forum topic
OneSpan Sign
Hello, I am trying to add a document to template, but getting below error. My document has text tags in it. Error: The document failed to upload and may be locked. Please check the document and try again.
How work with multi-page document? OnPage(1)
Forum topic
OneSpan Sign
Hello, I'm using c# / .NET to code. I am having trouble writing signatures on pages other than page(0) of uploaded documents. In my DocumentPackage, I use the "FromStream" method and stream a multi-page (3) pages document.
Document upload request in Create Package request
Forum topic
OneSpan Sign
HiI am trying to add Documents while creating the eSign package, is it possible?
Downloading Documents Zip file API not working
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
Retrieve signing blocks on a document by SignerId
Forum topic
OneSpan Sign
Hello, I am wondering if there is a way to retrieve signing blocks on a single document for a specific signer and then check whether or not the signer has signed at least one of the signing blocks on the document. Thanks.
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.
Swapping documents from one account to another?
Forum topic
OneSpan Sign
Guys, We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved.
Remove "Go To Documents" link from emails
Forum topic
OneSpan Sign
Curious if there is a good flag to remove the "Go To Documents" button from the document email post signing. Screenshot attached.