565 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
Is there a way to customize the email’s FROM field?
Right now, the field shows as: e-SignLive .
I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
Forum topic
OneSpan Sign
Hi,
I found the 'search' function is in different place when user login the account. I assume this's account setting different, if so, could you please let me know what setting is impacting the behavior?
Forum topic
OneSpan Sign
Hello,
I have already a template with 2 placeholders called Signer1 and Signer2.
When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers.
Do you have such an example?
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
Hello,
Forum topic
OneSpan Sign
So far we love the new designer ui, and realize the signer ui hasn't yet changed. I would like to see fields like the signer title, company and email be editable.
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:
byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);
Files.saveTo(evidenceContent, "evidence.pdf");
Forum topic
OneSpan Sign
When a new user is provisioned, the user status is set to PENDING. When using SSO, the user status never changes to ENABLED because they do not get the activation email. How do we get the status to ENABLED so that we have the ability to DISABLE the user, if needed?
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
This API call requires {senderId} but when I use my "name" or "email" it does not work, nor does it work for any other value I could think of to try. The documentations says "The unique sender id" but what is that value? where does it come from? where is it on a screen?