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630 results matched your search criteria
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
Solution to collect other inputs in PDF during signing ceremony
Forum topic
OneSpan Sign
We implemented eSign application to get signature only during signing ceremony.When we create package we added static PDF and this static PDF contains all input information.User need to enter signature only(all other inputs are read only).Now we need to build another application that requires user
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
Document Visibility default to hidden?
Forum topic
OneSpan Sign
Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document?  It appears I have to manually hide the doc.
Clarification on signing statuses
Forum topic
OneSpan Sign
Can you confirm or correct my understanding of what each of these signing statuses we would receive actually mean please?
QR Code
Forum topic
OneSpan Sign
I am new to eSignLive still in the Sandbox, thought I would explore the QR Code. It doesn't seem to work. I created a package using the WEB UI, and for one signature I placed the signature and also added a QR Code.
sendPackage failed when package only contains review form
Forum topic
OneSpan Sign
Hi, if package only contains review form(no signature required), when calling SDK to sendPackage, it returns error. Is it expected behavior? Thanks, Cindy
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
OneSpan and OmniStudio
Forum topic
OneSpan Sign
Has anyone ever used OmniStudio with OneSpan Sign to put a signature block on a document such as a Grant Agreement for the user to sign within Salesforce OmniStudio?
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