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1548 results matched your search criteria
Salesforce User with OneSpan User
Forum topic
OneSpan Sign
We're not using One Span Connector for Salesforce. We will use Apex SDK.
Notify the Notary
Forum topic
OneSpan Sign
Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
How to unlock a signer on a package that is Complete
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open my OneSpan Inbox and look into this package, this signer sho
Email language issue
Forum topic
OneSpan Sign
Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English.
Active link to supporting PDF document during signing ceremony?
Forum topic
OneSpan Sign
As part of our use case there is a statement on a form where the client acknowledges receipt of a document.
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
Designer Viewr
Forum topic
OneSpan Sign
Hello I have one question, for the designer session the package Id that we need must be from the  Transaction for a Sender, or it can be a package id from a normal transaction.
Is there a Reviewer Role for onespan package
Forum topic
OneSpan Sign
Hi  I have a use case to send a document to some signers and once the signing process has been complete, i want to send that document to some users which i call as receivers who receive the signed contract and they can download it 
Getting issue for setting enforceCaptureSignature as true through .NET SDK
Forum topic
OneSpan Sign
Hello, I am working with .NET SDK. Currently according to my requirement I need to change my enforceCaptureSignature to true for allowing user for multiple time signing. While searching for solutions I found "https://sandbox.esignlive.com/api/packages/{packageId}".
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