3702 results matched your search criteria
Callback failing
Forum topic
OneSpan Sign
Hello, I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing? In the Sandbox I have a url https://myurl and I have a Callback Key But my last two test sent an
Package status is 'InProgress' after signing all documents
Forum topic
OneSpan Sign
Hello, I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this. packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8=" Thanks, Sushma
Text Anchor to Identify Signature Field
Forum topic
OneSpan Sign
I have been using a form field anchor [Signer1.Fullname1] to identify where a signature field is supposed to go when sent through the API. However, most of the documents we create in our system are done so using fpdf, so there will not be any form fields to name.
Signer FirstName and LastName
Forum topic
OneSpan Sign
Does the signer need to be split into first name and last name in the package? Or is it possible to pass in the full name to the package?
New malware scanning on document upload - any test, specs, or test cases you can share with our corporate security for review
Forum topic
OneSpan Sign
Hi, I am discussing with my corporate security to allow our teams to use the upload document feature with the malware detection. I was wondering if there is any thing I can share with our security team about the malware detection?   Thanks
Is there Document which explains the possible values for Request each PayLoad
Forum topic
OneSpan Sign
Hi Team, I am trying to Integrate our product using java and REST APIs , Can some one point me to appropriate documentation which talks about the Request PayLoad for each of the URL. Currently I am using Samples shared in Develper Blog ( say "CreateAndSendPackageREST") for package creation, wit
How to Download "AuditTrailDocument" from esignlive account
Forum topic
OneSpan Sign
Hello,    Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF. The information in this location are not clear.
how to map XML/Soap Signatures Blocks to JSON String
Forum topic
OneSpan Sign
Hi Team, We have SOAP/XML based implementation in place, and want to move to the REST APIs. During the process,some module in our system would to prepare the Approval Blocks ( place holder for signatures) and same document is handover to other module which sends this file to Silanis for E-Signing
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Forum topic
OneSpan Sign
Hi Team, I am trying create a package with pdf document part of package.
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.