OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

2538 results matched your search criteria
How to add Signer and Document in Existing Package.
Forum topic
OneSpan Sign
Hi, I want to create a package and have to add Signers and Documents later on same package. Thanks,
Mobile verification for signer SMS issue
Forum topic
OneSpan Sign
Hello, I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
REST API alternative: email?
Forum topic
OneSpan Sign
I've heard email mentioned as an alternative to using the REST API to retrieve completed packages. We have the ability to create an email address and any attachments sent to that email address get imported directly into our imaging system.
Code Samples Not Showing
Forum topic
OneSpan Sign
Hi, Your code samples are not showing on your getting started pages eg: Creating and Sending a Package (.NET) Can you fix? Cheers, Mark
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Package Create - Cannot send package without approvals.
Forum topic
OneSpan Sign
Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL functionality to initiate the REST API calls.
Changing a Sender's SenderStatus
Forum topic
OneSpan Sign
I have inherited a small (and incomplete) application from a former developer at my company that uses v11.5 of the .Net SDK to manage senders for our account. Recently we used the app to delete a sender via a call to AccountService.DeleteSender().
Iframe url for Sender
Forum topic
OneSpan Sign
Team, Trying to form iframe url for sender in the package. When i open the url, seeing an error unauthorized access.
Logo not being placed on dashboard for notaries
Forum topic
OneSpan Sign
Guys, I know this has come up before but I cannot seem to find the topic where it did. I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.