493 results matched your search criteria
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
Hi everyone,
I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain?
We have setup DKIM on an account so we can use our company's domain for our outbound emails.
I was wonde
Forum topic
OneSpan Sign
Canada SBX = sandbox.e-signlive.ca
API = /apitoken/clientApp/accessToken
https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken
header fields Accept + Content-Type ( both set to application/json )
Forum topic
OneSpan Sign
Hi,
We have received some complaints from customers that are not receiving the OTP in their signature process.
Forum topic
OneSpan Sign
Hello,
I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing?
In the Sandbox I have a url https://myurl
and I have a Callback Key
But my last two test sent an
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan.
I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01'
Forum topic
OneSpan Sign
Hi,
We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).
Forum topic
OneSpan Sign
Hi,
In my CA sandbox account '[email protected]', I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&RelayState=xxx"
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past. The indication was that the delegation was successful BUT it didn't work. Looking in the UI I figured out that the users had used delegation before and it has expired. when I reassigned