1358 results matched your search criteria
Extracting/Organizing a completed signature document
Forum topic
OneSpan Sign
We had a question come up regarding ability to export individual pages from a completed signature document. This is possible in Acrobat from a downloaded completed docusign file.
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
documentBuilder.WithDateSigned is not available
Forum topic
OneSpan Sign
When I am running my code there is point where I am assigning the X and Y position to the signers, using documentBuilder.WithSignature, but next to the signatures there is a date field that has to be updated automatically, and I am trying to use  documentBuilder.WithDateSigned b
POST /api/callback not working
Forum topic
OneSpan Sign
Sending a POST request to /api/callback to update the callback key, callback events and callback URL returns: 
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Offline data - Not Generated Yet
Forum topic
OneSpan Cloud Authentication
Hello Forum, Please I am experiencing "offline data - not generated yet". whenever a user authenticate online and with that user will be able to authenticate using offline data. The user is using DAWL Client v2.2 and OAS3.18.
Not retrieving list of packages
Forum topic
OneSpan Sign
/api/packages?predefined=all&from=1&to=99999&predefined=all returns  {     "results": [],
can not upload the document
Forum topic
OneSpan Sign
Hi, I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.  
Could not update role Exception
Forum topic
OneSpan Sign
Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.