531 results matched your search criteria
New Signer Experience sandbox?
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?
Unauthorized Access
Forum topic
OneSpan Sign
Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond.
SharePoint Online questions
Forum topic
OneSpan Sign
There is a client who is interested in evaluating eSignLive for digital signatures.
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.
Group User
Forum topic
OneSpan Sign
Hi,   We would like to check if it is possible to set up an account for a group, using for example a shared mailbox for the user. Then, people with access to that mailbox would be able to access OneSpan to send documents for signature. Many thanks in advance!
What IP Addresses to whitelist for communication to eSignLive?
Forum topic
OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
Upgraded to the new UI -- not seeing anything different in my integration.
Forum topic
OneSpan Sign
I have downloaded the new SDK version 11 and installed it in my application. I have updated my api key to the new one I received when I created a new sandbox account. I have updated my code to call the designer and signing urls.