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721 results matched your search criteria
The document failed to upload and may be locked. Please check the document and try again.
Forum topic
OneSpan Sign
Hello, I am trying to add a document to template, but getting below error. My document has text tags in it. Error: The document failed to upload and may be locked. Please check the document and try again.
Temporary Error When Clicking on 'Next' on Signing steps
Forum topic
OneSpan Sign
Hello Onespan, I am currently having weird error. On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).
Getting error=invalid_client_id&error_description=client%20identifier%20invalid
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
How to enable virtual room in onespan
Forum topic
OneSpan Sign
Hi, when i am trying to use REST api for virtual room. I am getting a message as virtual room feature disabled. Can anyone guide me on how to enable this feature. Thanks in advance
Unable to find registration code in Shared Cache
Forum topic
Intelligent Adaptive Authentication
After entering pin on registration screen of Sample , i'm getting error in the response of https://XXXX.sdb.tid.onespan.cloud/v1/orchestration-commands API. Error is Unable to find registration code in Shared Cache.   
Event Notifier
Forum topic
OneSpan Sign
Hello, I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A how I can know which document was signed? Will this event return any details about the document ID? Thanks, Nehme
ORA-22288: file or LOB operation FILEOPEN failed
Forum topic
OneSpan Sign
Getting the below error while adding the attachment in esign in Oracle(Production instance) ORA-22288: file or LOB operation FILEOPEN failed Permission denied While testing in non prod instances, no such error occurred. Kindly assist as soon as possible.
406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
Getting error in Designer view
Forum topic
OneSpan Sign
HI, I am trying to integrate designer view in my app through this link https://developer.esignlive.com/guides/feature-guides/designer/ "https://sandbox.esignlive.com/api/authenticationTokens" works fine and getting authentication value but when I send request to following api I am getting "Unauthori
Error when adding text tag
Forum topic
OneSpan Sign
Hi, When I add the following text tag, I receive a format error: {{esl:Signer1:textfield:size(40,15):Maxlen(3)}}
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