453 results matched your search criteria
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
Forum topic
Intelligent Adaptive Authentication
Hi,
I am getting following error when I am trying to download Package Document Data.
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange. We DO get results using those as long as we move the date range back to at least last November. The catch is that if we
Forum topic
OneSpan Sign
Hi! All
We have a requirement where the user need to fill in forms with additional fields being entered in the PDF post OneSpan signatures.
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel
Issue:
It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Forum topic
OneSpan Sign
Guys,
Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.
Forum topic
OneSpan Sign
Hi, Good day!
We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT).
Request
PUT /api/packages/PACKAGE_ID HTTP/1.1
Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7
Accept-Encoding: gzip, deflate
Authorization
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.