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OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
Completing text boxes AND signature in one document?
Forum topic
OneSpan Sign
When I send a document for completion and signature, they are seeing the colorful blue box directing them to sign the document but are overlooking the text boxes that also need to be completed in the same document.
How to get sign location in REST API?
Forum topic
OneSpan Sign
I didn't find the request that will return anchor coordinates. Is there any possibility to do it?
Reminder emails in REST API
Forum topic
OneSpan Sign
Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide Currently we are getting the reminder emails not on the next day.
Email ID change for User Can we transfer all transaction from 1 account to other account.
Forum topic
OneSpan Sign
We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]).
Onespan Email validation
Forum topic
OneSpan Sign
Our api encounter multiple issues when update role emaile.g: [email protected] is considered invalid for onespan apiCould you clarify which type of email validation onespan api does? Beaucase it seems this is a false positive validation
Getting error=invalid_client_id&error_description=client%20identifier%20invalid
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Content Transfer Encoding for /api/packages
Forum topic
OneSpan Sign
I'm having trouble sending a PDF with text tags to the /api/packages endpoint. My PDF is sent as base-64 encoded, and that string is "pasted" into a document when it reaches my eSignLive account. I'd like for the string to be decoded, so that the new package contains a copy of my original PDF.
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
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