OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Define user not registered in onespan as sender
Forum topic
OneSpan Sign
Hi everybody,   I'm wondering if there is a way to define a sender that doesn't have an account in onespan   I need to create packages created by some users from my platform and i would love to skip replicate those accounts inside onespan
Where to download MSS 4.36 ?
Forum topic
Mobile Security Suite
Can somebody provide me the link to a working download page where I can get the Mobile Security Suite 4.36 please?
Need to block sending mails to ESign user
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .
Is account configurations promoted or copied?
Forum topic
OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.
Transfer Laserfiche Connection to another Account
Forum topic
OneSpan Sign
Hi Moshiur   The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?
textfield with longer default value is not rendering in the document
Forum topic
Intelligent Adaptive Authentication
Hi Team, Trying with below textfield with defaut value, but not showing text field after onespan sent the document. {{*esl_InstitutionName:" + ID + ":textfield:offset(0,-2),Value("Enter the client details")}}  
Error creating OneSpan package with documents: 520 - null
Forum topic
OneSpan Sign
Hi all, What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan? Error creating OneSpan package with documents: 520 - null - error code: 520
Onespan Error During Package Creation - Error Response 500
Forum topic
OneSpan Sign
Hi, We are using rest api to integrate onespan and thus creating packages using code. However, we are getting the following error response when we are sending the package for signature {"code":500,"technical":"error.eslx.inputValidation.documentPreVerifyInvalidResponseNumberError [#12b6f7ee-9e16-
Flattening PDF before calling OneSpan Create Package API
Forum topic
OneSpan Sign
Hi! All Our team has been leveraging OneSpan createPackage API to create package and call the signingURL to successfully eSign PDF forms leveraging text anchors. 
Upload PDF in binary format using Postman
Forum topic
OneSpan Sign
Hi, in our IT-system(SAP) we have the PDFs, that  we want to send to OneSpan, stored in a table in binary format. Since we don't have the actual file... how can I implement an example in Postman?