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Forum topic
OneSpan Sign
Hello,
We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package?
Thanks,
Sushma
Forum topic
OneSpan Sign
In the options for a Txn a reminder can be setup:
a) What is data element internal to package that controls whether reminding is be set?
b) What is data element internal to package that specifies # of days to wait until sending reminder?c
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null.
Forum topic
OneSpan Sign
Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the package is sent?
Thanks in advance,
Darin
Forum topic
OneSpan Sign
Guys -
Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same package with a notary, I can then create the smart note.
Forum topic
OneSpan Sign
Hi,
we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed
in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr'
in 11.25 when we sent the same request, SDK translate to api package as 'fr-CA' which is not recognized so the package languag
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Forum topic
OneSpan Sign
I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.
Forum topic
OneSpan Sign
Hi!
Do you have anywhere online full REST API documentation with all possible request payload fields defined?
For example, there is a http://docs.e-signlive.com/doku.php?id=es
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.