610 results matched your search criteria
EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, we have a production case, when the client tried to confirm the signature, it got error.    In the backend log: 
Query with Create Transaction
Forum topic
OneSpan Identity Verification
Hi :) Currently trying to create transaction using returned JWT token and am getting this error message, 404 Not Found, is the end point complete? i copied it from the email.
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Where can I get the Static Vector for the OCA sandbox test token
Forum topic
OneSpan Sign
Where can I get the Static Vector for the OCA sandbox test token?  When I try to use the test token Static Vector from MAS 2 step activation package, it shows error -4073 when I try to scan the activation cronto image.
com.vasco.orchestration.server.encode.SecureChannelCipherer;
Forum topic
Mobile Security Suite
Dear, I'm trying to run "Orchestration SDK" backend server but I faced an error as I can't find jar files that includes below libraries. -com.vasco.dsapp.server.DSAPPServer; -com.vasco.orchestration.server.OrchestrationSDKServer;  
LaserFiche Connector
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message  Missing prerequisite please see log. Log file attached.  Any help on this would be greatly appreciated.  
Sandbox access lost from one machine but not another
Forum topic
OneSpan Sign
We've been using the sandbox for testing. We use the sandbox from our development machines and a server. Everything was fine until a few weeks ago. We cannot get documents signed using the test server. I know we were able to get documents signed using the test server last December.
Adding Sender Giving Resource Not Found
Forum topic
OneSpan Sign
Hi  Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message Could you help us on above issue please?
ADA transaction failed when confirm
Forum topic
OneSpan Sign
Hi, I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong? I attached document and create package payload as well. thanks, Cindy
Delegation Tool
Forum topic
OneSpan Sign
We have not been successful using the Delegation tool. We get an error when testing the connection.  The account doesn't have Manager type or an Admin Role. The account is [email protected] in SBX 2 and it does. Thanks for the help!