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90 results matched your search criteria
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
ApplyLayouts fails to apply layout to package document
Forum topic
OneSpan Sign
Hello, I have created the following draft package:
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
Finding the .pdf file of the default.consent.document
Forum topic
OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
data retention and doc access
Forum topic
OneSpan Sign
Hi -  trying to confirm some data retention setting and its affect on being able to retrieve documents.
eSL Backend Database / Reporting
Forum topic
OneSpan Sign
Hi, I have a question about data retrieval / reporting. Everything I've read thus far within the eSL documentation references the use of the Java/C# SDKs and/or the REST API for data retrieval and reporting.
Details of evidence summary on OSS website
Forum topic
OneSpan Sign
Hi,I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically contains. 
OneSpan SDK to OneSpan REST -- Getting Signer Details
Forum topic
OneSpan Sign
We are in process of replacing SDK with REST
MaxPageSize less than when just using REST API
Forum topic
OneSpan Sign
I've noticed that the MaxPageSize value in the PageRequest class has the value of 50,  but I believe the maximum number of transactions (and presumably other items) that can be returned in a request to the API is 100 
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