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65 results matched your search criteria
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
CeremonyID or TransactionID or PackageID
Forum topic
OneSpan Sign
We build a web application using the Silanis.ESL.SDK to create and manage document to sign. Which is using the PackageID and DocumentID to interact with Esign in order to get the Signing status and download the signed document.
Push Notification Configuration
Forum topic
OneSpan Cloud Authentication
Hello,
Review Documents
Forum topic
OneSpan Sign
Hello Duo,  We are designing a multi step form for document signing process. My question is just as in onespan, whenever the signing is completed by all the recipient, there is the option of reviewing the documents as well as downloading it.
Updating textField value when last signer signs the document.
Forum topic
OneSpan Sign
Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment.
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
This signature is not assigned to you for signing, Access Denied
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re
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