312 results matched your search criteria
call back event
Forum topic
OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 
Does OneSpan keep logs of callback failures?
Forum topic
OneSpan Sign
Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?
Capture js event notifications in native wkwebview iOS
Forum topic
OneSpan Sign
Hello, Is there a way to capture the font-end event notifications in iOS? I am loading the signing session in a wkwebview and I'm trying to capture these events: https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm. Is it possible?
POST /api/callback not working
Forum topic
OneSpan Sign
Sending a POST request to /api/callback to update the callback key, callback events and callback URL returns: 
Notification callback key name
Forum topic
OneSpan Sign
Hi, Is the callback key in notifications returned as a request header? If so, what is the name of that header? Thanks,
Callback from RESTAPI in Dev
Forum topic
OneSpan Sign
Hi, is there a way to test the callback feature so that when there is a callback from ESL (example after the signing ceremony is completed), it calls my Dev running the webservice ? like http://localhost/api/eslListener/ ? Assuming: I've added the callback url as http://localhost/api/eslListener/
Callback and callback key
Forum topic
OneSpan Sign
Hi, How the Callback Key is being passed when an event is raised? can you please provide a raw sample for the transaction including header tags? Would it be an oAuth? 'Bearer [callback key]' ? Thanks, Sara
Callback - DOCUMENT_SIGNED not triggered
Forum topic
OneSpan Sign
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button.
Session Expired Event Notifier
Forum topic
OneSpan Sign
Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the session has expired? Thanks, Jimmy
Callback URL can not work as expected
Forum topic
OneSpan Sign
Hi, There is a confusion when we use the callback function, is there anyone to give some advice? The callback url is based on our application. And this path is correct when running directly in the browser, however there is no reaction after the callback event action. How could I research this issu