128 results matched your search criteria
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.
"createdDate" in callback Json payload
Forum topic
OneSpan Sign
HI two questions about "createdDate" in callback json payload -      1. Is "createdDate" a timestamp of when event occurred?     2. If "createdDate" is a timestamp of when event occurred, then will it always be populated in the callback?
Callback Controller payload details.
Forum topic
OneSpan Sign
Hi Team, I am integrating the Callback API for Event Notifications, Could you please provide the list of properties available in the JObject. For more details, refer the below screenshot.
Failed to communicate with the callback server.
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
POST /api/callback not working
Forum topic
OneSpan Sign
Sending a POST request to /api/callback to update the callback key, callback events and callback URL returns: 
Disable a Salesforce callback listener
Forum topic
OneSpan Sign
Can anyone provide a request to disable an active listener? 
Failed to communicate with the callback server
Forum topic
OneSpan Sign
I have configure OneSpan Laserfiche integration, User Can Send document for Signing from Laserfiche Repository using WebClient but after document is signed, document fails to come back into the repository. I receive the below errorFailed to communicate with the callback server
Callback URL can not work as expected
Forum topic
OneSpan Sign
Hi, There is a confusion when we use the callback function, is there anyone to give some advice? The callback url is based on our application. And this path is correct when running directly in the browser, however there is no reaction after the callback event action. How could I research this issu
Notification callback handler response code
Forum topic
OneSpan Sign
Hi, What should be the http response code returned by the notification callback handler? Does esignlive care about it at all? Is 204 (NO CONTENT) ok? Thanks,
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event: