645 results matched your search criteria
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Forum topic
OneSpan Sign
Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
.WithTimezoneId("America/New_York"); //EST
Forum topic
OneSpan Sign
Silanis
I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting.
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Forum topic
OneSpan Sign
Hey team,
We want to delete a sender and re-invited to another account. But when I called the API below:
HTTP Request
DELETE /api/account/senders/{senderId}
HTTP Headers
Accept: application/json
Content-Type: application/json
Authorization: Basic api_key
The sender wasn't successfully deleted.
Forum topic
OneSpan Sign
As we're building out our production environment, I've realized we may have an issue with several environments using the same instance of onespan when we are utilizing the event api integration.
Forum topic
OneSpan Sign
We have been using Silanis .NET SDK for almost a year now and have a separate staging environment that uses the sandbox Silanis environment. However, today, this code below started failing as GetTemplates() is not returning anything.
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Forum topic
OneSpan Sign
Hello,
We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK are below.