1521 results matched your search criteria
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Hi,
We have implemented the Reminder emails to the signers by given API and refering the below link:
Reference link:
Setting Reminders Guide
Currently we are getting the reminder emails not on the next day.
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
Support team says my html template is fine but why is this error showing when an invitation is sent out.
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions. We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS. Our transactions are sent via the API are created su
Forum topic
OneSpan Sign
Hello,
Greetings for the day.
Scenario:
The person logs into web application, where the eSigning can be done in 2 ways.
1. Sign and
2. Request Signature
1.
Forum topic
OneSpan Sign
Hello! Thank you for reading my post.
My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality:
Question 1.
Forum topic
OneSpan Sign
Hi,
We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing
ceremony is complete.
For speed, I used the sandbox.
Forum topic
OneSpan Sign
Final requirement for the day.
So I have two signers on my documents. I want the email afterward to get sent to three different addresses.
Is there a good way to add a CC or additional email for follow-up?