577 results matched your search criteria
Forum topic
OneSpan Sign
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an iframe to begin the signing ceremony.
Forum topic
OneSpan Sign
Hi Team,
I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.
Forum topic
OneSpan Sign
Hi,
I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
Hello
When signer receive the email to sign the document and after clicking the link document is opening.
is there any way signer can adjust signature box to move to correct position.
Forum topic
OneSpan Sign
Hi,
I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.
It shows correctly, but I would like to remove the button "Send to Sign" at the top right.
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe.
The ceremony comes up but with this error at the top in a red box:
“Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hello,
We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.