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1812 results matched your search criteria
Mobile Authenticator not working with Window Subsystem for Android
Forum topic
OneSpan Sign
Hi, I am trying to get the OneSpan Mobile Authenticator 4.0 to work in Windows 11 via Window Subsystem for Android (WSA) but with no luck.
Updating signatures per Package instead of per Document
Forum topic
OneSpan Sign
Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number of API calls to eSignLive and help our performance.
How to Download "AuditTrailDocument" from esignlive account
Forum topic
OneSpan Sign
Hello,    Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF. The information in this location are not clear.
Get 'Locked' Signer Status
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
Flattening multiple signed documents
Forum topic
OneSpan Sign
Hi, We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Default OSS Session to always be in-person?
Forum topic
OneSpan Sign
Use case: we have situation where the client is ALWAYS going to be doing in-house, in-person signings. Documents are produced from their Enterprise App with embedded text tags, and sent to OSS via the print driver.
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
IP addresses and URLs for whitelisting
Forum topic
OneSpan Identity Verification
Hi   We are building out our API calls at the moment and are looking to get details to assist whitelisting  
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