OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
Unauthorized 401 error for CallBack Failure
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.  
Signers from Retrieving List of Transactions - Not excluding account sender
Forum topic
OneSpan Sign
Hi Team, I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it. Is there any way to exclude "account owner" from the signers' list?  
Conditional Logic via REST API
Forum topic
OneSpan Sign
Guys,We are in need of some documentation or a walkthrough on how to use conditional logic. We are being told that it can be done via your system but I'm not seeing anything online that helps describe how to make it happen or what to do.
rest api innform in cc
Forum topic
OneSpan Sign
Can we send mail in cc to another user when package is send using rest api, when singer get's mail at same time cc mail goes to another email can we do that using Rest API. Thanks
REST API to retrieve a package
Forum topic
OneSpan Sign
Hi, I have looked at the REST API documentation (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm#) but it doesn't seem to have a REST API to retrieve a package from eSignLive say based on the package id Can you please confirm on this and suggest alternate
Sample for create package API
Forum topic
OneSpan Sign
Hi, I've read through the rest api documentation at (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm) and am interested in finding out if there is a sample code available for invoking the "Create a new document package along with document binaries" API. A
Attachment Upload Date by API
Forum topic
OneSpan Sign
Hi team, We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload. Thanks in advance!
Rest API to draw signature
Forum topic
OneSpan Sign
Hi Team, Could you help me with API/JSON format to draw on a signature field . Appreciate your help. Thanks, Ramki