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531 results matched your search criteria
Cannot view Package when getting a package using the owner API Key
Forum topic
OneSpan Sign
Hi,   I been trying to get status' for my packages, but i am hitting a wall. I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender: /api/packages/:packageId
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
Is it possible to customize the validation error when using text tag extraction?
Forum topic
OneSpan Sign
I'm using text tag extraction to place a required text field like this: {{*esl:signer1:textfield}}
Redirect to Designer - Missing proxy query parameter
Forum topic
OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
Callback Setup with REST API
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
template copy tool doesn't start
Forum topic
OneSpan Sign
Hi,
Math in a template
Forum topic
OneSpan Sign
Hi,
Step 1: Create a field that will store the automation URL.
Forum topic
OneSpan Sign
Step 1: Create a field that will store the automation URL. In this step, you must create a field in the object (Account, Contact, Opportunity, etc) that will store the Automation URL.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Get attachment requirements from a template
Forum topic
OneSpan Sign
Dear, When we are creating a new package with the .net SDK we need to know if the template has any roles that have attachment requirements. Sofar I can see is this information not mapped when we make a request.  
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