1039 results matched your search criteria
Add documents with template package
Forum topic
OneSpan Sign
Hi, I'm having problems with this funcionality, when I create eslPackage from template, I need add again the documents with "Upload method".
Authentication of Signer using APEX SDK
Forum topic
OneSpan Sign
Hi Team,   Is there any way to authenticate signer while signing the document from Email.  Scenario: We just want to block the un-authorized user from signing if that user get access to the signing link from forwarded email.   Regards,
Text Tag Extraction feature
Forum topic
OneSpan Sign
Hello, We want to use the "Text Tag Extraction" feature (https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/) but we can't find a way to get it working.
Retrieving field values
Forum topic
OneSpan Sign
Is there a way to configure OneSpan Sign to email field values from packages created from a template?
PDF editing
Forum topic
OneSpan Sign
Hi, One of our testers performed below use case: a) Signed the document using eSignLive b) The digital signatures were captured in the signature block c) Downloaded the signed copy from eSignLive & opened the PDF d) Clicked on the 'Fill & Sign' option appearing on the right of the document
.NetSDK 11.35.0 - ESL Client Class, what namespace?
Forum topic
OneSpan Sign
I updated from 11.33 using the downloaded SDK, but found the NuGet for 11.35 today, but am having issues resolving the ESLClient class from the NuGet install.     I tried a using for each namespace in OneSpanSign namespace, and am having no luck.   Did the class change fr
Retrieve confirmed packageId
Forum topic
OneSpan Sign
Hi, We are currently facing issues where we did not receive the confirmation (PackageId) from eSign with didSynchronizeTransaction. So, is there a way to retrieve PackageId with a given temporaryId from iOS SDK?  
branding bar
Forum topic
OneSpan Sign
Hi, In the package.settings, I set “brandingBar" : null,”, but somehow the logo is still showing when signer start to signing? what cause the issue?
EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, we have a production case, when the client tried to confirm the signature, it got error.    In the backend log: 
Text Tags - Word Doc field not updating
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload: