637 results matched your search criteria
Forum topic
OneSpan Sign
Can some help me out with this error message? The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied. Is it possible there was some kind of timeout because they waited a day to sign? I didn't think tha
Forum topic
OneSpan Sign
Hello,
Am receiving the below error on deleting a document. When does this error occur?
"Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
Hi,
I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'.
Forum topic
OneSpan Sign
Hi
See Attachment
Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red)
Is this a known bug with the push notification? Can this be fixed?
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error:
{"technical":"Cannot upload document fdgl_doc.
Forum topic
OneSpan Sign
adding screenshot >
adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Forum topic
OneSpan Sign
Hi,
We are using rest api to integrate onespan and thus creating packages using code.
However, we are getting the following error response when we are sending the package for signature
{"code":500,"technical":"error.eslx.inputValidation.documentPreVerifyInvalidResponseNumberError [#12b6f7ee-9e16-
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as
{
"status": "DRAFT"
}
I get error response as
{
"code": 415,
"entity": null,
"message": "Unsupported Media Type",
"messageKey": "http.status.415",
"name": "Unsupported Media Type",
"technical":
Forum topic
OneSpan Sign
Hello,
I am working in integrating your esignlive API in PHP. I have got the form and code working. What I'm trying to do next is to add multiple signers on a form.