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926 results matched your search criteria
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Signing URL expiration
Forum topic
OneSpan Sign
Hi, does the URL given by https://sandbox.esignlive.com/api/packages/{id}/roles/{id}/signingUrl expire? If so, is it configurable? Thanks, Jimmy
Has Signer Downloaded
Forum topic
OneSpan Sign
Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule
Limit on Q&A/challenge response questions
Forum topic
OneSpan Sign
Is there a limit on the number of questions that can be presented for validation. The code examples use two Q&As and the UI has a limit of two. Does the API have the same limit?
Signing session expiry
Forum topic
OneSpan Sign
Hi Is there a way to expire a signing session via the REST api. When does the signing session expire by default. Are there any business rules for expiry ? Thanks Mario
Obtain List of Placeholder within Template
Forum topic
OneSpan Sign
Can you point me to an example that takes an existing template and using the WS API I can get a list of place holder fields?   Thank you
OneSpan Sign Email template variables
Forum topic
OneSpan Sign
Is there a way to customize email template variable (specifically $PACKAGE_OWNER_NAME) when we create package using `Clone` rest API ?
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Maximum Failure Time
Forum topic
OneSpan Sign
Hi team, I would like to know whether we have the capability to extend the max failure time before locking a signer. If possible, what's the REST API? Thanks,
Checkbox Group functionality
Forum topic
OneSpan Sign
As we know great functionality was added to the solution when the checkbox groping was created, but does it work with the REST API, how do you add the groups and conditions to it, to the call
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