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Forum topic
OneSpan Sign
Using the packages endpoint to search for SENT packages using the below request call as per the Sandbox API.
Forum topic
OneSpan Sign
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Forum topic
OneSpan Sign
Hi,
In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?
"bounce-to" : "$PACKAGE_OWNER_EMAIL;"
Forum topic
OneSpan Sign
Hello i have registered callback url with this code and it's registered successfully
i in response json on callbackurl i have get the {} dict when package is created.
is there sometinh missing???
Forum topic
OneSpan Sign
We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers.
We have 3 roles: Insured, SalesAgent, BankAccountOwner.
Forum topic
OneSpan Sign
Hello,
I want to download document which is attached to package. I have package Id.
String response = sdk.createPackage(pkg,blobMap);
This above function is returning me package id. But not able to find any function which returns me document id based on document Name.
Forum topic
OneSpan Sign
Hello,
When we are trying to access the document added to the package seeing 'An error occurred' message.
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Forum topic
OneSpan Sign
Hi,
I am trying to get the signing status of a package using the following SDK call:
eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId)
What I noticed that this call has inconsistent behavior while returning package information.
On some occasions even if a package is av