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Create transaction from template returns signing order for signers when signing order is disabled in template
Forum topic
OneSpan Sign
Hi forum   I have the following issue working with OSS Web.
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
how to start signing ceremony for people review the package
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony. 
Text Anchors don't work after a document has been added to a package
Forum topic
OneSpan Sign
I am seeing a bug where the following occurs: 1. I create a package with 1 document and 1 signature placed using text anchors. 2.
Text Tags - Word Doc field not updating
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload:
Laserfiche Connector with Workflow, Multiple Signers
Forum topic
OneSpan Sign
Hello, I have successfully built a Laserfiche Workflow that sends out a document for signature from one signer and retrieves the signed copy as a new version.
Multi-signer package fails to return EXPIRED status after expiry datetime
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true We set the expiry datetime for 1 hour when we create the package We process the package, then send the uploaded documents to OneSpan to sign the documents.
How send custom field information to One Span Signe Label and used as merged field in the template
Forum topic
OneSpan Sign
We have a template in eSign which uses custom label to populate values in the document with signer information e.g signer DOB, SSN. Currently our user use bulk file upload feature to create multiple packages for each signer in the One Span Application.
What IP Addresses to whitelist for communication to eSignLive?
Forum topic
OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Callback Authentication Method
Forum topic
OneSpan Sign
I noticed that our callbacks were not working in the sandbox and when I logged in to take a look at the callback settings, I noticed the callback key was no longer there. I see that OAuth 2.0 was added and there is an option to select Basic which seems to be what was there before.