614 results matched your search criteria
senderAuthenticationTokens call returns error code 415 Unsupported Media Type
Forum topic
OneSpan Sign
I can't seem to get the senderAuthenticationToken. I'm receiving a 415 error code, Unsupported Media Type.
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
Erro na requisição: 405 Client Error: Method Not Allowed
Forum topic
OneSpan Sign
Hi, I am sending the following request:
Creating a package with withExtractionType(ExtractionType.TEXT_TAGS) throws error
Forum topic
OneSpan Sign
I am getting the following exception while trying to create a Package using .withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder,  Is there a way to use ExtractionType alongside createPackage?
We're sometimes receiving a 'Failed to validate token.' error
Forum topic
OneSpan Sign
We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an Unauthorized Access Failed to validate token.
New Signer Experience: Validation message is adding name of field.
Forum topic
OneSpan Sign
We are moving over to New Signer Experience. We are using Java SDK to add validation to fields like this: .withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))
SignDocuments(pkgId, signerId) throws "Could not authenticate using signer..."
Forum topic
OneSpan Sign
I have setup a sandbox environment for v11 and tried out the SignDocuments() for a signer.
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
Regex - Validation failed
Forum topic
OneSpan Sign
Hi I am using the following regex pattern for validation \^.{0,5}$ Min len 0 , max len is 5, any character The text is optional , hence the min is 0 However I am getting a validation error when , the text area is empty.
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.