OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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retrieve list of layouts using API
Forum topic
OneSpan Sign
Hi, 1) Is there any API to retrieve list of Layouts for a given sender 2) is there any API to retrieve list of package Ids for a given sender thanks Neel
Conditional Signing
Forum topic
OneSpan Sign
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign) I am having 4 Text Tags(Type- Static Position) for Signer 1: A)Text Tag 1: eSign field name: "Signature" B)Text Tag2&Text Tag3&Text Tag4: eSign field name: "Initials" The "Te
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Window event listener not getting called on consent and doc acceptance in IFRAME
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
documentGetPageImage and page size returned by PDF engine
Forum topic
OneSpan Sign
Hi Forum members Where is it  defined the default page size for documents? Can the page size be assigned different values per account?
Question about Conventions
Forum topic
OneSpan Sign
Salesforce connector for eSignLive : If there is a scenario in which we need to send 2 documents in a single package, ts there a way to use a convention for tagging in this situation? Please advise.
SMS Input validation
Forum topic
OneSpan Sign
I'm trying to validate user input on the front end to match the format of strings that oneSpan will accept for phone numbers. Is there any official documentation for this format?
Signer Change workflow
Forum topic
OneSpan Sign
Guys, Lets say that we have 3 signers. Is there a workflow for when we have to change signers for a document that has already been signed by one of the other signers involved?
Signature Pad Compatibility
Forum topic
OneSpan Sign
We are looking into Signature Pads, for Capture Signature, that are compatible with OneSpan.  Are there any recommendations as to which ones will work best for this?