620 results matched your search criteria
Creating a package with withExtractionType(ExtractionType.TEXT_TAGS) throws error
Forum topic
OneSpan Sign
I am getting the following exception while trying to create a Package using .withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder,  Is there a way to use ExtractionType alongside createPackage?
We're sometimes receiving a 'Failed to validate token.' error
Forum topic
OneSpan Sign
We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an Unauthorized Access Failed to validate token.
New Signer Experience: Validation message is adding name of field.
Forum topic
OneSpan Sign
We are moving over to New Signer Experience. We are using Java SDK to add validation to fields like this: .withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))
SignDocuments(pkgId, signerId) throws "Could not authenticate using signer..."
Forum topic
OneSpan Sign
I have setup a sandbox environment for v11 and tried out the SignDocuments() for a signer.
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
Regex - Validation failed
Forum topic
OneSpan Sign
Hi I am using the following regex pattern for validation \^.{0,5}$ Min len 0 , max len is 5, any character The text is optional , hence the min is 0 However I am getting a validation error when , the text area is empty.
Ability to have optional Signature Fields in PDF without having the declarative
Forum topic
OneSpan Sign
Currently in our PDFs for Lending purposes we often have predefined signature fields on the form for up to 4 parties, although in a typical application , we may not always have 4 parties.
Certificate Validation Failure
Forum topic
OneSpan Sign
Getting the below error for the url path-  https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages. ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-29024: Certificate validation failure
Laserfiche Workflow to Request Signature Failing
Forum topic
OneSpan Cloud Authentication
I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing.  For more details see the logs in the windows event viewer"
How work with multi-page document? OnPage(1)
Forum topic
OneSpan Sign
Hello, I'm using c# / .NET to code. I am having trouble writing signatures on pages other than page(0) of uploaded documents. In my DocumentPackage, I use the "FromStream" method and stream a multi-page (3) pages document.