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Specifying Sender of Package
Forum topic
OneSpan Sign
Hi there. What I'm trying to do is specify the sender of a package to be [email protected].  Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still [email protected].  Here is my pertinent JSON package
Error while retrieving Documents Zip
Forum topic
OneSpan Sign
Hi, We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url.
My Code stopped working on Commercial Portal, still works on FedRamp Portal
Forum topic
OneSpan Sign
Here's the scenario. I have 2 Approvers (For example, Bob and Mary). Bob has just 1 signature field. Mary has a signature field and a Label. Bob signs first. Before Mary signs I programmatically update her Label field so when she goes to sign she sees the Label Value I inserted.
Signature place holder showing in the background
Forum topic
Intelligent Adaptive Authentication
Hi,
Creating a signature package with separate signers and a different sender still shows the sender's name in the list of signers in the signature box placement web GUI
Forum topic
OneSpan Sign
Hello all, My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.
Error while confirming document
Forum topic
OneSpan Sign
Hello, I need help with an error message relatef to hornetq that we detected  in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
4 Authentication end-points
Forum topic
OneSpan Sign
The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement). Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below. I am not clear on "single use" vs "multi-use".
Hide Download links, show custom Finished text
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out: 1. suppress the Download links.
SMS Authentication Service
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.
single step package creation classissue with prod account
Forum topic
OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn