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480 results matched your search criteria
Automatically email the evidence.pdf once signing completes
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:     byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);     Files.saveTo(evidenceContent, "evidence.pdf");
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Error when trying to upload documents to an existing package
Forum topic
OneSpan Sign
Guys, I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files.
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Missing fields
Forum topic
OneSpan Sign
Hello all, Thank you for the good forum, and your help here! I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed. First thing I've noticed is that when you create the packa
Conditional Logic
Forum topic
OneSpan Sign
I am trying to understand how conditional fields and logic works in the .NET SDK C# code. I have 4 RADIO buttons, 4 TEXT fields and 4 SIGN fields.
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