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1315 results matched your search criteria
Reminder related items
Forum topic
OneSpan Sign
In the options for a Txn a reminder can be setup: a) What is data element internal to package that controls whether reminding is be set? b) What is data element internal to package that specifies # of days to wait until sending reminder?c
Apex call to getPackage() method not working
Forum topic
OneSpan Sign
I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new ESignLiveSDK(); ESignLiveAPIObjects.Package_x pkg = sdk.getPackage
Remove Role when using a template
Forum topic
OneSpan Sign
I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.
call back event
Forum topic
OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Document Locked
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
Download documents
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
Signers have same email
Forum topic
OneSpan Sign
Hello, We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package? Thanks, Sushma
OneSpan API call result
Forum topic
OneSpan Sign
Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike
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