OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Issue with multiple captures on document losing handdrawn value
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OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Embedding an iFrame
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OneSpan Sign
My company has been working with yours to white label the product and resell it.
eSigning In-Person on MY Device, How?
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OneSpan Sign
New user of OneSpan.  In my job, I have to have documents signed by talent.
shared layouts
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OneSpan Sign
Hi, I have the question regarding layout after transferring ownership Example: sender UI account "A" as the owner, sender UI account "B" as the sender under "A" 1) "A" creates the layouts and make those layouts as shared
Need to dynamically edit a document inside a template
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OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
Setting up Signers group
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OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
eSignLive showing error without redirecting to landing url
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OneSpan Sign
Hello, We are using eSignLive API and sending the documents as impersonate where we are sending the landing url.
SmartNote Document Replace
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OneSpan Sign
Guys - Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?
Email Bounce event
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OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Copy Tool enhancement
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OneSpan Sign
I have used the copy tool and would like to have the ability to also delete templates and layouts in each of our accounts? The LOB would like the ability to be able to clean up the templates and layouts in their account.