826 results matched your search criteria
No Role found for signer email
Forum topic
OneSpan Sign
Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.
Resending email notifications through REST API
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!
Email Delivery of the Signing URL
Forum topic
OneSpan Sign
Hi,Good day!   Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign. Steps taken-We tried disabling the emailDelivery field, but still the recipient is able to receive the mail.
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
Triggering email while creation of package
Forum topic
OneSpan Sign
Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your thought on this. sample request is:: { "trashed": "true", "documen
Change package expiry without sending email
Forum topic
Intelligent Adaptive Authentication
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is 
predefined=sent vs query=sent
Forum topic
OneSpan Sign
Using the packages endpoint to search for SENT packages using the below request call as per the Sandbox API.
Everyone in workflow received email signing completed
Forum topic
OneSpan Sign
Hello, Users are complaining that they all receive an email when signing is completed.
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
Create Movable signature block.
Forum topic
OneSpan Sign
Hello Team, I am using "https://sandbox.esignlive.com/api/packages/" to create request on EsignLive. after successful call we received email from eSignLive to sign this document we open email to sign this document. then we have requirement from client to move our signatory box which we set using