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Missing signature required 2nd signer to sign
Forum topic
OneSpan Sign
Hi ,
A little help needed on sign with session token
Forum topic
OneSpan Sign
Hi I noticed there is a method in iOS mobile sdk, allows to sign with session token. I am wondering if it is possible to use our server API to get that session token from eSignLive server and pass it down to mobile apps? I know this sounds weird b/c we should have one session token per session (be
Is drafts fetching feature supported in android SDK?
Forum topic
OneSpan Sign
Hi, We have a slight change in our requirement regarding drafts feature in eSignLive. I was unable to find any way to access drafts using the eSignLive android sdk making me believe that it is not supported currently. Currently I have following questions: 1.
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Text Tag Extraction feature
Forum topic
OneSpan Sign
Hello, We want to use the "Text Tag Extraction" feature (https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/) but we can't find a way to get it working.
Delete Document and Signer Status
Forum topic
OneSpan Sign
If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Text Tags Reading back
Forum topic
OneSpan Sign
Hi, The following link provides detail on how to pass tags to eSign. https://www.esignlive.com/blog/esignlive-how-to-text-tags How do you retrieve the value of the tags back once the document has been signed programmatically? Thaban