OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Getting "Unexpected character encountered...." upon DownloadZippedDocuments
Forum topic
OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Adding a subset of Custom Fields per Package
Forum topic
OneSpan Sign
Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.
I am getting intermittent issue of validation error in ESign Live using Apex SDK
Forum topic
OneSpan Sign
I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away.
Document properties in template not available
Forum topic
OneSpan Sign
Hi forum   I'm editing and old template in OSS Web.
Download signed documents with a date range
Forum topic
OneSpan Sign
We have a user that would like to download all signed documents for the past week under his account. Would anyone have a sample code on how to do that? Thanks,
Update one field while approving document
Forum topic
OneSpan Sign
Hi ,We have used Rest API to integrate with Onespan. We create transactions from template.
REST - POST Package JSON + Documents Assistance
Forum topic
OneSpan Sign
Hello, still in exploratory stages at the moment.
Create Package with documents and fields
Forum topic
OneSpan Sign
Hi, I want to upload document on package, document uploading working fine. I also want to add roles and approvals through code.