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609 results matched your search criteria
How can we skip "Electronic Disclosures"
Forum topic
OneSpan Sign
Hi everyone, We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.
Download jpegs of Validation Failed applications
Forum topic
OneSpan Identity Verification
Hi When we run {{baseUrl}}/api/transaction/{{transactionID}}/verification and get the reasons for failure, there are the URLs in the response that point to the jpegs of the submitted ID and selfies. Is there a way for us to download these?  The URL begins like below
APEX SDK Authentication
Forum topic
OneSpan Sign
I have a few questions about the authentication pattern for the APEX SDK. I think I know the answers but I'd like confirmation:
Signer Uploading Documents
Forum topic
OneSpan Sign
Hello,
The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
Hello, I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."
Using Topaz Tablets to capture signatures during in person signing
Forum topic
OneSpan Sign
I am checking in to see if you have any plans to enhance the product to allow for signature capture using Topaz tablets during the in person signing process.  We have a lot of customers that already have Topaz tablets and they would like to use OneSpan as their in person signing solution.
Email language issue
Forum topic
OneSpan Sign
Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English.
Add an Approver Role
Forum topic
OneSpan Sign
Hi team, We have a client asking whether the "adding an approver" feature available in OneSpan Sign? Let’s say we have the 1st signer, the 2nd approver, and the 3rd signer.
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
ORA-12543: TNS:destination host unreachable
Forum topic
OneSpan Sign
Hi Team, The integration program was run 3 times back to back(the program was submitted after completion of previous integration program).  For the 1st and 2nd time, the integration program went into error as follows: ORA-29273: HTTP request failed
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