551 results matched your search criteria
Multiple documents, multiple signers, not all signers sign the same documents
Forum topic
OneSpan Sign
I have 3 groups of signers, lets call them Group1, Group2 and Group 3 A document package is constructed in which there can be multiple documents. Group1 and Group2 always need to sign all documents. While Group3 only signs particular documents. These Groups sign in order, so Group1 first, then Gro
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Create Package fails with Client App Authentication
Forum topic
OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Salesforce Event Notifications - "User cannot be found
Forum topic
OneSpan Sign
Good morning, We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the following response:   {
Single SignOn into package development
Forum topic
OneSpan Sign
I need to have a way to enter the url like https://sandbox.esignlive.com/packages/ab854149-bd9c-4c80-89e0-3a6012c23659 and using single sign on be instantly put into that document packages edit screen using your web interface.
How to disable "Exit" button from the Signing Ceremony Thank you Dialog Box
Forum topic
OneSpan Sign
Hi Team, Greetings for the day. I'm working on Customizing the Branding for the Thank you Dialog Box Is there a way to completely remove the Exit button functionality (I'm aware about the withHandOverLink and I used it, but now I need to remove th
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
CC additional internal users on signature ceremony completion emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We have this below scenario: 1. Salesforce user XXX sends an e-signature request to customer. 2. Customer signs the document. 3.
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Use Visualforce Page as PDF for Signing Document
Forum topic
OneSpan Sign
I am attmepting to use a VisualForce page that was created as the template for the signing document. I added the text tags: {{esl:SellerSign1:Signature1,size(80,20)}} {{esl:SellerSign1:Autofield1:SigningDate1,size(80,20)}}